Online Safety and Cyber Crime

Online Safety and Cyber Crime

Keep your personal details safe when you are online, just as you would in real life.

Identity is a valuable asset to every one of us. Your personal details are needed to access important services like setting up a bank account, a new mobile phone contract or a mortgage.

In the wrong hands, those personal details can be used to commit fraud or carry out crimes in your name.

Volunteers Raising Awareness of Cyber Crime

Lancashire Police has signed up more than 30 volunteers to deliver basic cyber and digital presentations to various communities around the county.

They have a vast range of skills and experience across a range of sectors. They include a forensic science and criminal investigations student, an ex-primary school teacher, an Arabic teacher in inter-faith schools, civil servant, IT and computer sales managers and a retired BT engineer in digital technology.

All of the volunteers have been provided with a full training package and regular training to allow them to deliver presentations to schools, businesses and community groups.

Louisa Murphy, digital investigations & intelligence learning & development co-ordinator at Lancashire Police says: “Cyber crime is an increasing issue in Lancashire as it is across the country. We have drawn on volunteers within the community to provide them with information about the different issues of cyber crime, to enable them to raise awareness on how to protect others on the internet and prevent them being a victim of cyber crime.”

We know that as much as half of all crime now has some element of online technology, whether card fraud, hacking businesses or stalking and harassment.

Cyber Security Talks for Groups

You might already know Dave Carlos – he’s the man who runs the West Fleetwood Community Computer Clinic – he’s one of the new Police volunteers.

Dave is taking bookings for community groups and businesses, and will bring this advice and support to your community for FREE*.

The cyber security presentations last about an hour – there are two different subjects and a third one for businesses. The business presentation also includes the new GDPR (General Data Protection Regulation) which comes into force for ALL businesses and organisations from next Spring. 

Ideal for any adult group, and essential for all of us really. Learn how to stay safe online, and enjoy Facebook, online shopping and sending emails on your laptop and phone without continually looking over your shoulder.

Get in touch with Dave Carlos on or phone 07713 622265

* The talks are free, but Dave would welcome the donation of any of your old computer equipment, which is always data-wiped and repaired if necessary, before being re-purposed into the community. 

Identity Theft

Identity theft and fraud is the fastest growing method of carrying out criminal activity and fraudsters will use your name or personal details to either steal from you or commit a crime in your name. 

Fraudsters may use your details to open bank accounts, obtain credit cards and loans and order goods in your name, as well as many other activities.

The first you may hear of the theft or fraud is when you receive bills or invoices for things you did not order or letters from debt collection agencies, demanding payment for unpaid debts.

Keep safe online, look after your personal information and understand how important it is to reduce the likelihood of becoming a victim.

If you suspect a website or company of acting fraudulently, then they should report it immediately to Action Fraud

If you think that you’ve become a victim

Make sure that you:

– Change internet passwords, using a strong password that includes letters and numbers;

– Report all lost/ stolen documents a soon as possible to the relevant authorities;

– Ask your bank for advice regarding freezing accounts and getting new cards and PINs;

– Check with credit reference agencies for any unusual entries and for advice regarding a monitoring service;

– Register with the CIFAS Protective Registration Service –

Report it to Action Fraud

If you think you have been a victim of fraud, report it to Action Fraud on 0300 123 20 40 or by vising

Watch out for Phishing

Phishing is when fraudsters try to ‘fish’ information out of you – by tricking you into clicking onto a malicious link. 

It can take a variety of forms. The rule of thumb is that if you don’t know the sender, it’s unsolicited or it looks suspicious – DON’T CLICK!

Protect against Phishing

Online safety

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